This policy explains how we use any personal information we collect from you through our website.

Collecting your information

Anyone is welcome to access all areas of our website at any time, without the need to give us your personal information. However, we do collect e-mail addresses for the primary purpose of sending our monthly newsletter and any other special offers and events here at the clinic.

By submitting your personal information, in completing the contact us form, you consent to our use of the information as set out in this privacy policy.

Although we will not collect personal data on you unless you provide this to us, we do use cookies on our website, which record your IP address, the pages you navigate between and the time and duration of your visit. This helps us to monitor overall traffic to the website. You may disable the use of cookies in your Internet browser.

Using your information

If you give us your personal information, we may from time to time contact you by e-mail to provide information that may be of interest to you, including news, special offers and treatment information. You can tell us to stop sending you marketing information at any time via email here.


When you visit the clinic as a patient, we will take images of you before and after your treatment. This is to record your treatment progress. Before taking these images, we ask for written consent and the images are only used in relation to your specific treatment unless signed consent is given by you to use or share these images.

Accessing your personal information

You have a right to ask us to provide you with the information we hold about you and to update any data we hold. If you would like to do so, or if you have any other queries about this policy, please write to the Clinic Manager, 6 Exchange Street, Norwich, Norfolk, NR2 1AT or email.

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